TFSMS is a web-enabled workflow application that integrates capability development processes across the Marine Corps’ Enterprise to support the Warfighter in terms of manpower and equipment requirements. TFSMS is the single Marine Corps authoritative source for all official Marine Corps hierarchy, table of organization and equipment (TO&E), unit structure, unit identification codes, billets, unit equipment allowances, individual equipment allowances, TAMCNs, all equipment characteristics, and approved acquisition objectives (AAO) and utilizes COGNOS 8 for business intelligence (BI) reporting, ad hoc querying, and online analytical processing(OLAP) analysis.  Capriccio continues to modernize the system while providing post deployment support to over12,000 users worldwide. Capriccio provides to the SAIC Team: business intelligence development and support, interface software development, system administration, customer/help desk support and training curriculum.

Activities:

  • Design and development using IBM Cognos suite for Standard Reports, OLAP Cubes and Ad-hoc reporting
  • Linux, and Microsoft Windows 2003 server system administration
  • Continuous Information Assurance activities to maintain server posture consistent with DOD hardeningrequirements
  • Configuration Management using PVCS I-Tracker and Version Manager
  • Customer/Help Desk staffing and support using Oracle iSupport and TeleService CRM modules

Results:

  • Delivered IOC for this mission-essential MAC III system in one year
  • Converted all legacy Oracle Reports to the IBM Cognos suite
  • Processed change requests automatically through electronic workflow rather than paper and interofficemail
  • Increased users from 400 legacy system users to more than 12,000 TFSMS users worldwide, supported by:help desk 8-5; tutorial 800-page user manual published as online help; 24/7 access to Frequently AskedQuestions (FAQ) process and online knowledge base; and web-based and instructor-led training (ILT) courses
  • Created innovative self-serve approach for system to system interfaces with 5 external systemseliminating costly Interface Control Documents
  • Used disciplined CM process to track more than 60 releases to production in two years, andimplemented Capability Maturity Model Integration (CMMI) processes and procedures
  • Averaged 99.4% system availability over the past year